“Quality, dependable service without breaking the bank.”
Repairs, installations, and shop visits
Vac Shack customer reviews
Read customer experiences with vacuum repairs, installations, and help at our Festus shop.
Google 4.9 from 92 reviewsYelp 5.0 from 6Angi 4.9 from 44All three checked September 12, 2026
Equipment knowledgeHelp with models and parts
Portable repairsKirby, Dyson, and older machines
Central vacuum serviceRepairs and installations
Shop helpParts and instructions
01 / GOOGLE REVIEWS
Customer reviews on Google.
89
five-star ratings
Of 92 Google ratings: 89 five-star, 1 four-star, and 2 one-star. Google rating: 4.9 out of 5 as of September 12, 2026.
Knowledgeable staff 32
Vacuum repair 14
Central vac repair 11
Friendly people 8
Vacuum sales 4
Cord replacement 3
Honest staff 3
Thoroughness 3
Customer experiences
Help with repairs, parts, and installations.
Three customer quotes and twelve review summaries. Ratings and Google’s topic counts were checked September 12, 2026.
“Incredible experience! Had me fixed up in no time!”
“Very professional and knowledgeable about what he does.”
B described a prompt repair of an older vacuum at a reasonable price.
Lorna praised Evan’s work extending her central vacuum into a remodeled basement.
Tara praised Adam’s knowledge of Kirby vacuums and his help at the shop.
William brought in an 18-year-old Kirby for a part and tune-up and praised the staff’s knowledge.
Joanna said Adam solved a problem with her 1989 whole-house vacuum system.
Kyle described a central vacuum installation in an older home during a remodel.
Andrew praised Evan and Guy’s neat installation of a central vacuum with retractable hoses.
Pam recommended Vac Shack for its knowledgeable, professional service.
David found the item he needed, and the shop showed him how to use it.
Theresa thought her hose was clogged. The shop found a misplaced gasket and fixed it during her visit.
Chad praised the team’s help with vacuum repairs and sales.
Colin praised the work on his older Dyson and the service from Evan, Adam, and Mavis.
Help with older equipment
Ask us about the vacuum you already own.
Customers describe repairs to older portable vacuums and central vacuum systems, along with help finding parts. Bring your portable vacuum to the shop for a free in-store estimate, or call about service for your central vacuum.
Last updated October 8, 2026
02 / CUSTOMER STORIES
Central vacuum repairs and installations.
Summaries of customer reviews on Yelp and Google.
Yelp · Bruce G.
Repairing an overheating Beam unit
Bruce described how Evan diagnosed a faulty board, replaced it, and cleaned the filter so he could keep the existing system.
Read reviews on YelpYelp · Lorna L.
Extending a system during a remodel
Lorna described a basement system extension and Evan’s return visit to repair a wire damaged by another trade.
Open the Yelp profileGoogle · Joanna Z.
Service for a 1989 system
Joanna came from Columbia, Illinois, for help with her whole-house vacuum. She said Adam identified and solved the problem.
Read Google reviewsVacuum repairs and service
Tell us about your vacuum.
Call about a central vacuum problem or bring your portable vacuum to the Festus shop for a free in-store repair estimate.
Call (636) 535-2359Mon-Fri 9:30-5 · Sat 9:30-3